Arriving at a new destination as a wheelchair user can be challenging, especially if you don’t have accessible transportation arranged in advance.
I’ve compiled a list of wheelchair accessible taxis in Toronto so you can spend more time exploring and less time worrying.
Note: The information here is based on my observation as a non-wheelchair user. If you have firsthand experience as a wheelchair user in Toronto, please let me know about your time there and your recommendations in the comments section. I appreciate it and know that our future readers will, too!
Top Wheelchair Accessible Taxis in Toronto
Below are the wheelchair accessible taxis we recommend in Toronto. If you end up taking one of the taxis on this list, I’d love for you to stop back by and let us know about your experience in the comments section.
This information will ensure that fellow accessible Toronto travelers reading this post receive the most up-to-date taxi information.
Hey, there! Since you’ll be visiting Toronto, make sure to check out our post on 10 Wheelchair Accessible Things to do in Toronto.
1. GTA Accessible Transportation
GTA Accessible Transportation is a hybrid taxi company offering transportation services for last-minute, same-day requests and also prearranged services.
They offer the following four vehicle types:
- Mini Vehicles (Can accommodate 1 wheelchair & 4 walk-on passengers)
- Full Size Vehicles (Similar to the Mini except it’s designed for larger wheelchairs)
- Rear Loading Full Size Vans (Can accommodate multiple wheelchairs, large wheelchairs, & small groups of walk-on passengers)
- Black Accessible Mini Vans (A smaller, sleek vehicle designed for special occasions)
GTA Accessible Transportation offers taxi service in the Greater Toronto Area 24 hours a day, 7 days a week. However, live dispatch bookings can only be made Monday – Saturday from 7:00 a.m. – 10:00 p.m., including holidays.
Bookings are made at a flat fee. This means you won’t be charged extra if there are construction delays, lots of traffic, etc.
Contact Information: 1-800-936-3040
2. Co-op Cabs
Co-op Cabs is a yellow and red taxi company in Toronto that offers wheelchair accessible vehicles. In fact, according to their website, they offer over 45,000 trips per month to customers needing accessible services.
Since Co-op Cabs offers traditional taxi services, they charge by distance and time as follows:
- The first .143 kilometer is $3.25
- Each additional kilometer is $0.25
- Every 29 seconds of waiting time is $0.25
- $2.00 for every passenger after the first four
As expected from a traditional taxi company, they’re open 24/7 and taxi services can be booked on the spot.
Contact information: (416) 504-2667
3. Wheelchair Taxi Toronto
You know a service is bound to be good when what you’re looking for is right in its name. Wheelchair Taxi Toronto offers accessible transportation services in and around Toronto.
They offer transportation service 365 days of the year. They prefer that you book at least 12 hours in advance. However, they can accommodate same day requests provided they have a vehicle available.
Wheelchair Taxi Toronto offers two kinds of accessible vans:
- Mini Accessible Van (Side loading, for one small to medium size wheelchair and up to four walk-on passengers)
- Full Size Van (Rear loading, for larger wheelchairs, can accommodate up to three wheelchairs and up to six walk-on passengers)
Please note that Wheelchair Taxi Toronto accepts payments by cash, Visa, or Mastercard only.
Contact Information: (647) 697-7774
4. Uber WAV
WAV is Uber’s accessible transportation program and can be hit or miss. But it certainly doesn’t hurt to try!
Uber has a few things going for it in Toronto. For starters, it’s legal in the city. Secondly, Toronto recently changed its ride-sharing laws to make ride-sharing safer for the consumer.
Most notably, drivers are required to have a minimum of three years of experience.
Using Uber WAV is simple. Once you put in your pickup spot and destination, there will be the option to select WAV at the bottom of the screen. If a WAV driver is in the vicinity and available, voila! You’ll get to enjoy an accessible Uber ride.
5. Lyft
Uber’s competitor Lyft is another option to try when attempting to get a wheelchair accessible taxi on the spot in Toronto.
In order to secure accessible rides with Lyft, you’ll need to enable the “Access” mode. You can turn on “Access” in the settings section of your app. Need a little more guidance? You can view instructions for doing so here.
If there isn’t an accessible Lyft taxi near you, Lyft will go a step further and text you a list of accessible taxi companies in Toronto and their phone numbers.
What Do You Think?
If you’ve already been to Toronto, we’d love to hear from you in the comments section about your experience with the wheelchair accessible taxi company you used. And, of course, if there’s a company not included here, please tell us about it!
Also, since you’ll be spending time in Toronto, make sure to check out our guide on 10 Wheelchair Accessible Things to do in Toronto.
Happy Exploring!
What does walk-on passengers mean? We are looking for a cab company to place 2 partially folding walkers inside the cab and still have room for the 2 passengers to be seated in proper adult seats with seatbelts. My parents have had taxi cab drivers refuse to take them because their trunks are too small to fit my parents’ 2 partially folding walkers. The cab drivers leave. This is happening to so many walker-using couples. They are losing their independence. And that was what walkers were made for. They are almost being forced to go in separate taxis and pay double the fare to the same location and same appointment time. There must be a taxi company with roomy vehicles for this need. Can you find out for us? We are in Toronto. Thank you so much!!!
Hi Marie,
That’s frustrating about your parents having issues with the taxi drivers accepting both of their walkers in the same vehicle.
Walk-on passengers refer to those who aren’t using a wheelchair. Have you had luck communicating with the taxi companies in this article? They all cater to wheelchair users who stay in their chairs. So, it seems that any of them should be able to accommodate two partially folding walkers and both of your parents sitting in regular seats.
Wishing you all the best,
Laura