Wheelchair Accessibility in Playa del Carmen: A Guide

Playa del Carmen is a lively beachside town about an hour’s drive from Cancun. It’s packed with restaurants, bars, a really crowded beach, and an impressive 5-mile-long pedestrian street.

If you’re a wheelchair user curious to check out what the buzz is all about, you might be wondering if Playa del Carmen is accessible.

In this guide, I’ll cover the highlights of what you need to know to make the most of your time at this Yucatán beach spot.

Note: The information here is based on my observation as a non-wheelchair user. If you have firsthand experience as a wheelchair user in Playa del Carmen, please let me know about your time there and your recommendations in the comments section. I appreciate it and know that our future readers will, too!

General Accessibility in Playa del Carmen

The tourist area of Playa del Carmen offers decent wheelchair accessibility for Mexico standards. It’s a relatively new town, so they built shops, streets, and beach access with wheelchair users (partially) in mind.

The main tourist area of Playa del Carmen is entirely flat, with the exception of a small knoll starting at the intersection of Calle 14 N. with 5th Ave. In the winter of 2021, the town tore up its old cobblestone brick and replaced it with wheelchair-friendly flat brick slabs.


Installation of the new brick on Playa's little knoll.
Installation of the new brick on Playa’s small knoll.

Tourist shops in Playa del Carmen are about 50% wheelchair accessible. Restaurants are closer to around 70 – 80% accessible, thanks to outdoor seating.

Sidewalks directly around 5th Avenue have dropdown curbs. However, if you wander outside that area, the sidewalks become nothing short of horrendous. Even in areas where they attempted accessibility, their efforts fell short. Since a picture is worth a thousand words, here’s an example:

A wheelchair ramp blocked by a high cement step.

Accessible Things to Do in Playa del Carmen

Once you get settled into your hotel (more details shortly on accessible hotel recommendations), you might be wondering: what’s there to do in Playa?

Below are some of the best accessible things to do in Playa del Carmen.

1. Hit the Beach

Blue water at Playa del Carmen's downtown beach.

It’s the obvious go-to here. And thankfully, nearly every beach access in Playa del Carmen is accessible. Even so, there are some better options than others. Below is an accessibility overview of some of the most popular Playa beaches.

Beaches in downtown Playa: These are the beaches branching off the pedestrian 5th Avenue. From 5th Ave, follow any of the brick paths towards the water. The paths are wide and primarily pedestrian. They have a gentle downward slope.

Once you approach the beach, the brick will either meet the sand or there’ll be a small wooden ramp that takes you down into the sand. A couple of the beaches in downtown Playa have an accessible path directly to the water (photos with locations below). However, regardless of where you enter from, the beach is very narrow, so there isn’t much distance to cover!

Wheelchair accessible beach in Playa del Carmen.
This is about as wide as downtown Playa del Carmen’s beach gets. You can see where the waterline comes up to, leaving a narrow space for people to hang out in during high tide.

Although the beach is beautiful, it gets really crowded during the day. Furthermore, the area where the water meets sand has lots of long chunks of (dead) coral rocks, making entry into the water trickier.

Some noteworthy downtown beaches include:

Beach on the intersection of Calle 2 Norte with 5th Ave:

Wheelchair accessible ramp at Calle 2 N.

Beach on the intersection of Calle 4 Norte with 5th Ave:

Wheelchair accessible ramp at Calle 4 N in Playa del Carmen.

Beach on the intersection of Calle 6 Norte with 5th Ave:

Wheelchair accessible platform at Calle 6 N in Playa.

Note: The first photo of this blog post is also from this Calle 6 Norte beach access.

Playa 88: This beautiful beach located north of downtown Playa is both designed for accessibility and is an overall better beach—it’s longer, wider, has fewer people, and the water has fewer rocks. Playa 88 offers accessible parking, an accessible path leading out to the beach, and accessible restrooms.

Wheelchair accessible entrance at Playa 88 in Playa del Carmen.

In theory, Playa also offers an accessible outdoor shower. However, there aren’t any modifications for the shower, just a sign indicating the spot is for wheelchair users.

Not so accessible shower in Playa del Carmen.

2. Stroll Down 5th Avenue

And by “stroll,” I mean you can take a 5-mile meander down this pedestrian-only boulevard.

5th Avenue.

Trendy 5th Avenue starts at the Paseo del Carmen Shopping Mall (near the ferry pier to Cozumel) and ends miles later in a more local part of town.

The more residential part of 5th Avenue is wheelchair accessible and has lots of street art.
The more residential part of 5th Avenue has lots of street art.

Since it’s only a block from the beach and follows the coastline, you’ll get to enjoy glimpses of the ocean with each intersection you pass.

Speaking of intersections, watch out for cars! It’s easy to become engrossed in the tourist shops, vendors selling coconut water straight out of coconuts, and street Mariachi bands.

5th Avenue is one of two areas in Playa del Carmen where you’ll have access to countless accessible restaurants (although, in some cases, it’s only via outdoor seating).

3. Explore 10th Avenue

10th Avenue is like 5th Avenue’s little sister. Located a block behind 5th Ave, 10th Avenue is where (slightly) cheaper restaurants are located and where tons of nightlife takes place.

There’s quite a bit of traffic on 10th Ave, so it’s not as easy to explore as 5th Ave. However, you have two options for getting around: either using the sidewalk, which is manageable (although it gets narrow in certain places), or using the bicycle path.

Sidewalk and bike path on 10th Ave.

There are drop-down curbs all along 10th Avenue. However, if you venture further inland, you’ll encounter crumbling sidewalks, electricity poles blocking the path, and a lack of drop-down curbs.

4. Hang out at Parque Los Fundadores

Sunrise at Parque Los Fundadores.

With the installation of Playa’s new brick streets, the town also revamped its Parque Los Funadores. This ocean side park is fully accessible thanks to a gently sloping brick path that winds through the entire park.

At the bottom of the park, by the ocean, you’ll encounter Playa’s iconic statue with two mermaid-like figures forming an arc. Get your camera ready—it’s a must-have Playa photo!

5. Take a Day Trip

Playa del Carmen offers an excellent base for exploring other parts of the Yucatán. Most notably, Cozumel is only a 30-minute ferry ride from Playa’s pier. Check out our guide on Wheelchair Accessibility in Cozumel for more details.

Other great day trips include Tulum, which is about an hour drive, and Chichén Itzá which is about a 2.5-hour drive from Playa.

Wheelchair Accessible Restrooms in Playa del Carmen

Accessible restrooms in Playa del Carmen are relatively more abundant and spread out throughout the town than some other Yucatán destinations. You can access accessible restrooms in the following places:

Accessible Restaurants in Playa del Carmen

As you know by now, there are lots of restaurant options for wheelchair users in Playa del Carmen, mainly due to the availability of outdoor seating.

However, if you’re on a budget or are wanting to try out some non-touristy restaurants, we’ve put together a guide on wallet-friendly Mexican Restaurants in Playa del Carmen. Keep an eye out for the blue boxes, which describe wheelchair accessibility.

One thing to note is that you’ll likely need to drive to many of these restaurants as, in many cases, poor quality sidewalks prevent direct access.

Local shops on a street off of 5th Ave.

Accessible Hotels in Playa del Carmen

Sylvia Longmire from Spin the Globe has personally visited and tested out accessibility at five resorts in Playa del Carmen. She reviews the following hotels, labeling them as either “mostly accessible” or “partially accessible”:

  • Playacar Palace
  • Iberostar Paraiso Maya
  • Iberostar Paraiso Beach
  • Royal Hideaway
  • Iberostar Paraiso Lindo

You can view Sylvia’s review of these hotels here.

Wheeling Around the Yucatán?

If so, good news!

We’ve put together a number of other accessible blog posts on destinations around Mexico’s stunning Caribbean peninsula. Check them out below:

Wheelchair Accessibility in Cancun

Wheelchair Accessibility in Chichén Itzá

Wheelchair Accessibility in Cozumel

Wheelchair Accessibility on Holbox Island

Wheelchair Accessibility on Isla Mujeres

Wheelchair Accessibility in Las Coloradas

Wheelchair Accessibility in Merida

Wheelchair Accessibility in Tulum

Wheelchair Accessibility in Valladolid

Massage sign at Playa del Carmen beach.

Get Your Sunscreen Ready

Blue water, loads of tacos, and a lively pedestrian boardwalk all make Playa del Carmen worth the visit. With a little preparation, you can enjoy the many wonderful activities that this former sleepy fishing town has to offer.

Do you have questions about traveling to Playa del Carmen as a wheelchair user? Leave a comment and I’ll do my best to help. Alternatively, if you’ve already traveled to Playa as a wheelchair user, please share your experience here. Our readers will surely appreciate your insight!

P.S.- Heading to other parts of Mexico? Check out our guides on wheelchair accessibility in Mexico City, Oaxaca, and Puerto Escondido.

5 thoughts on “Wheelchair Accessibility in Playa del Carmen: A Guide”

    1. Hi Ingrid,

      For Handicap Travelers is an accessible van company that operates in the Cancun and Riviera Maya region. They specialize in accessible airport transfers and tours, but you can likely arrange customized transportation services in Playa del Carmen if they have a van available.

  1. Hi All,

    The following comment is from our reader, Dirk. He left this comment in our post on Playa del Carmen vs Cancun, so I want to ensure it reaches this audience.

    “I’m in a small portable electric wheelchair and stayed in two different resorts last month: 1) Fishermans Beach Resort: Here I could access most facilities with somewhat excessively steep ramps and our room was OK but without handgrips in the shower or bathroom. Show floors are extremely slippery and dangerous but just towels on the floor help and we always travel with our own shower stool. Our room was on the ground floor and adjacent to the beach. They made me a little ramp to access the outside patio. 2) Hacienda Tresrios Resort just east of Playa del Carmen: Here again, the room was pretty good but without grab bars in the shower or bathroom and dangerously slippery. Bring your own shower stool if you use one. The elevators were great and access to the many pools was great but the ramps were a tad too steep. We did find a couple of places to charge my wheelchair at the pools. Unfortunately, there was no handicapped access to the pools.”

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