Wheelchair Accessibility at Chichén Itzá: Ultimate Guide

Chichén Itzá is a Mayan archeological complex located in the Yucatán Penninsula of Mexico. As one of the New Seven Wonders of the World, people flock here. Following Cancun’s lead, Chichén Itzá offers good accessibility for wheelchair users. We’ve put together this guide to give you all the information you need to know about exploring Chichén Itzá by wheelchair.

A Confession

Before we dive into wheelchair accessibility at Chichén Itzá, we have a confession to make…Chichén Itzá underwhelmed us.

Perhaps we would have been more impressed if we hadn’t already seen Mayan ruins in other parts of Mexico or if it wasn’t hyped up as being one of the New World Wonders.

Personally, we preferred our visit to the Teotihuacan Ruins, in terms of architecture. You can read about our experience here: A Wheelchair User’s Guide to Teotihuacan.

Nonetheless, Chichén Itzá is by far the most accessible ruin complex we visited during our two months in Mexico.

Ruins not yet restored at Chichén Itzá.

How Accessible is Chichén Itzá?

Chichén Itzá may not have knocked us out of our chairs for its appearance, but it did have us “wowing” for its accessibility.

There’s no doubt about it- Chichén Itzá is very accessible.

In fact, since visitors are no longer allowed to climb to the top of the pyramids, Chichén Itzá is equally as accessible for wheelchair users as it is for able-bodied visitors.

That’s not to say that you’re going to have a 100% comfortable experience, as the terrain is less than ideal in many areas. But we’re jumping ahead here.

Getting to Chichén Itzá

The El Castillo pyramid offers good wheelchair accessibility at Chichén Itzá.

Chichén Itzá is located inland, about 2.5 hours by car from Cancun. Day trips are also possible to Chichén Itzá from other popular Yucatán destinations such as Playa del Carmen and Tulum.

The road to Chichén Itzá is well paved, flat, and with vegetation on either side. Make sure to use the restroom before starting your trip, since almost the entire time you’ll be traveling through forested areas.

Cancun Accesible is an excellent company that offers private wheelchair accessible tours in Chichén Itzá, along with other areas in the Yucatán. They’ll also provide you with a manual chair, if needed. The missing “s” in “Accesible” isn’t a mistake, as in Spanish, “accessible” is written with only one “s”.

Hours of Operation

Chichén Itzá is open every day of the year starting at 8:00am. It’s best to get there early, both to beat the crowds and the heat.

Travel Tip: Don’t visit Chichén Itzá on a Sunday. Mexican residents enter free on Sundays, so the site gets extra crowded.

Accessible Parking at Chichén Itzá

Accessible parking spaces at Chichén Itzá.

There are two wheelchair accessible parking spaces by the entrance of Chichén Itzá.

The spaces are narrow for U.S. standards and had cones in front of the empty spots when we were there. However, there was a staff member nearby manning the parking lot.

Accessible Entrance at Chichén Itzá

Chichén Itzá offers good wheelchair accessibility by means of its long, wide entrance ramp.

The entrance to Chichén Itzá is located on top of a small hill. When you approach the entrance from the parking lot, keep left and you’ll see the ramp.

From there, a sidewalk leads to the ticket booth and entryway. The entire indoor entrance hall, which leads a part of the way to Chichén Itzá, is flat and cement. This is in an open-air, modern building.

A small ramp leading to the ticket booth of Chichén Itzá.

From there, things remain accessible, although not as conveniently so.

Let’s talk terrain.

Terrain at Chichén Itzá

The main path leading to the El Castillo pyramid at Chichén Itzá.

Once you pass through the beautiful cement entrance area, you’ll be hit with the stone-dirt truth for the remainder of your visit.

The paths at Chichén Itzá aren’t paved.

Small loose and embedded stones are scattered throughout the tightly packed dirt paths. You’ll also come along an occasional tree root that you’ll need to veer around.

Dirt and small rocks make wheelchair accessibility less than ideal but manageable at Chichén Itzá.
The paths at Chichén Itzá are dirt, with varying amounts of stone scattered about.

It’ll take you a few minutes to roll from the entrance to the ruins. This is one of the bumpiest areas you’ll pass through but the path is wide. Vendors lining the route will offer some entertainment along the way.

Once you arrive at the actual ruin complex, you’ll come across an open field. A dirt path borders the complex, but it’s a free-for-all if you want to make your way through the grass.

A panoramic view of the El Castillo pyramid with clouds in the backdrop.
The famous El Castillo pyramid is the first sight you’ll see when entering into Chichén Itzá.

Are there hills at Chichén Itzá?

You won’t have to worry about navigating big hills at Chichén Itzá, as the main ruin complex is completely flat.

There’s a slight, but manageable, incline between the ruins and the entrance. You’ll also come across some small inclines if you veer off on the side paths leading through the woods from the main complex.

However, the inclines are gentle and most manual wheelchair users won’t have a problem navigating them.

Travel Tip: Avoid visiting Chichén Itzá if there’s been a lot of rain. The path gets muddy and the soil isn’t as sandy to soak it up quickly like it is closer to the beach.

Cenote

The Yucatán Penninsula is full of cenotes, which are sinkholes.

Therefore, it comes as little surprise that there’s a cenote at Chichén Itzá.

The Sacred Cenote at Chichén Itzá was used as part of Mayan sacrifices. The sinkhole is a bit isolated and has a thick layer of green algae, but if you haven’t seen a sinkhole yet it’s worth the visit.

The Sacred Cenote at Chichén Itzá.

Getting to the Sacred Cenote requires going on one of Chichén Itzá’s bumpier side paths. The fence has holes, making for easy viewing from your chair.

If you’re interested in seeing a picture-perfect sinkhole, the Ik Kil Cenote is located about a five minute drive from Chichén Itzá. Stairs lead down into this sinkhole, but they’ve done an excellent job of making the upper area accessible.

From the top of the sinkhole, you can peer over the cement ledge and watch people jump into the water.

The Ik Kil Cenote with people swimming.
A view of the Ik Kil Cenote from the accessible viewing area.

Ik Kil also has an accessible restaurant and accessible restrooms.

How much time to spend at Chichén Itzá

Two hours is a solid amount of time to spend at Chichén Itzá. This assumes that you’d have a guided tour to orient you about what you’re seeing, along with free time to take photos by the famous El Castillo pyramid.

If you’re more into sightseeing than history, you could visit Chichén Itzá in as little as an hour, as the main archeological attractions can be seen almost entirely from one place.

If you’re a history buff, you may find yourself spending as much as three hours exploring the site.

What to bring

Now that we’ve discussed wheelchair accessibility at Chichén Itzá, let’s talk about what to pack.

Arriving prepared to Chichén Itzá is important, for things are very expensive at the ruins.

The area is hot and humid year-round. There’ll be options for shade along the far sides of the ruins as well as the side paths. However, the most famous parts of the ruins don’t offer any shade.

As such, below are our recommendations for what to pack for Chichén Itzá:

  • Sunscreen, sunglasses, hat, etc.
  • Umbrella or rain jacket if the forecast calls for rain
  • Water*
  • Camera (but not a Go-Pro, you’ll have to pay an extra fee to use it)
  • Snacks

*Bringing your own water to Chichén Itzá isn’t allowed, although you can carry it in by hiding a water bottle in your bag. You can also purchase water in the shops near the ticket booth. However, once within the ruins, you’ll have no access to purchase or refill water.

Travel Tip: Vendors will shout that they’re selling things for $1 USD but it’s to get your attention. According to our guide, nothing at Chichén Itzá costs $1 USD.

Columns at the ruins of Chichén Itzá.

Accessible Restrooms at Chichén Itzá

There’s an accessible restroom located inside the main entrance building at Chichén Itzá.

You’ll have access to this restroom at any time during your stay in Chichén Itzá.

Although the exit path veers off slightly from the entrance path, you’ll end up at the same point as when you first entered the ruins. Therefore, you may want to plan on making a stop at the restroom upon your arrival and departure.

Accessible Shops at Chichén Itzá

The accessible restrooms at Chichén Itzá are located in a small shopping center area. Here, you’ll be able to buy souvenirs, snacks, and even dine at a sit-down restaurant.

This shopping center is set back from the ruins, so keep in mind that you’ll be paying a premium price in return for no views.

Bonus: Valladolid

Valladolid is the nearest city to Chichén Itzá and is an excellent place to visit.

The wheelchair accessible plaza in Valladolid.

The main plaza in Valladolid is wheelchair accessible and brims with life, particularly in the afternoons and evenings. Here, you can grab a delicious snack from one of the street food vendors, watch local dancers, and admire the church and colonial buildings.

Fun fact: The doors of the buildings in Valladolid are unusually tall. This is because the Spaniards used to enter their homes on horseback.

Conclusion

Wheelchair accessibility at Chichén Itzá is made possible by flat, dirt paths like this one.

Do you have lingering questions about wheelchair accessibility at Chichén Itzá? Leave us a comment and we’ll do our best to help. If you’ve already traveled to Chichén Itzá as a wheelchair user, we’d love to hear about your experience and tips.

Also, since you’ll be visiting Chichén Itzá, chances are you’ll be spending some time in Cancun, as well. If so, don’t miss our guide on wheelchair accessibility in Cancun.

P.S.- Heading to other parts of Mexico? Check out our guides on wheelchair accessibility in Mexico City, Oaxaca, and Puerto Escondido.

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